SantaList - Support & Help

Need Help? We're here to ensure your holiday shopping goes smoothly. Find answers to common questions about SantaList below or contact our team.

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Email Support

Get personalized help from our team

support@santalist.app

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Restore Purchases

Lost your premium status? Use "Restore Purchases" in the Settings tab

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Privacy Help

Issues with Passcode or hiding lists? Let us help.

Frequently Asked Questions

How do I use AI Gift Ideas?

Go to the "Search" tab and type in who you are shopping for (e.g., "Gift for mom who loves gardening"). The AI will generate a list of tailored suggestions which you can instantly add to your list.

Is my list private?

Yes! You can enable "Passcode Lock" in the Settings. This ensures that only you (via PIN or FaceID) can open the app and see your gift ideas.

How do I export my list?

SantaList allows you to export your data to PDF or CSV:

Can I track my budget?

Absolutely. You can set a "Total Budget" in settings. As you add gifts and mark their prices, the dashboard will show you how much you've spent and how much remains.

How do I manage my SantaList subscription?

For iOS: Go to Settings > [Your Name] > Subscriptions > SantaList

You can also tap "Restore Purchases" in the SantaList Settings tab if you've switched devices.

What's included in SantaList Premium?

Premium subscription unlocks:

Technical Support

The AI isn't loading suggestions
Passcode isn't working

Contact Our Support Team

For personalized help with any issue:

Please include:


SantaList Support Center
Stress-Free Shopping.
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